COMPLAINTS REGARDING LIQUOR
TRADING ACTIVITIES IN YOUR AREA/ COMMUNITY
the business concerned and/ or the patrons that consume liquor.
There are various kinds of complaints which indicates that a range of people are
affected in different ways and their suffering many not necessarily be the same.
Frequently recorded complaints include the following:
COMPLAINTS THAT MUST BE REPORTED TO THE LOCAL MUNICIPALITY.
1. Minors being allowed in liquor outlet
2. Public Nuisance
a) Noise pollution
Loud music being played by the liquor traders;
Loud music being played by the patrons in cars;
General loud shouting emanating from intoxicated patrons
3. Road Traffic Violations
a) Patrons parking vehicles on neighbours’ driveway or blocking public roads/
b) Spinning of wheels and unnecessary revving of vehicles including
4. Patrons not utilizing available ablution facilities or dysfunctional facilities
COMPLAINTS THAT MUST BE REPORTED TO THE LOCAL SOUTH AFRICAN
POLICE SERVICE STATION.
1. Incidents of crime taking place in the outlets
a) Fights at or near the premises
b) Patrons smoking illegal substances like drugs and dagga
2. Physical attacks within close proximity of the outlet/premises
COMPLAINTS THAT MUST BE REPORTED TO A LOCAL EASTERN CAPE
LIQOUR BOARD OFFICE
1. Patrons consuming liquor outside the demarcated consumption area
2. Liquor being sold to intoxicated persons
3. Liquor being sold to minors
4. Illegal liquor trading
5. Off consumption selling as an on consumption
6. On consumption selling as off consumption
7. Complaints regarding ECLB office/ officials
One can also use the ECLB toll free No. 080 000 0420 or WhatsApp Complaints
No. 076 403 6223
COMMUNITY CONSULTATION REGARDING
LIQUOR LICENCE APPLICATION PROCESS
Such list of applications is weekly in the Government Gazette and obtainable at
all local municipal offices and the Office of Traditional Leaders in Bisho.
The applicant must serve a notice to the ward committee within 7 days from the date of lodgment, and to any educational institution and place of worship that falls within a 100 meter radius of the proposed outlet.
Anyone opposed to the application must lodge an objection to the Eastern Cape
Liquor Board with in 21 days from date of its publication.
The councilor of the ward within which the applicant wants to open a liquor outlet must convene a community consultation meeting to solicit their viewpoint or opinion about the application concerned.
The applicant must be present at this meeting, in order to present his/ her case
and provide answers or any clarification that the community members may want.
The ward councilor must ensure that the minutes of such a meeting are taken and a report be submitted to the Eastern Cape Liquor Board, municipality and thecouncil.
Within 30 days from the date of publication of the application that was discussed.
Where there are objections the applicant is given an opportunity to respond to those objections in writing within 30 (thirty) days from the date of receipt.
The Eastern Cape Liquor Board will consider an objection and may convene a
mediation meeting and/ or full hearing involving all parties to solicit more
information in order to arrive at an informed decision about the application.
The Eastern Cape Liquor Board inspector conducts an inspection of the premises at which liquor trading is intended to take place, compiles a report which is submitted to the Licensing Committee together with all other relevant documentation relating to the application.
The application is considered by the Licensing Committee and recommendation
is made to the Board as to the following:
a) the application be refused.
b) the application be approved.
c) a meditation process be initiated before final decision made.
d) a full hearing to be conducted before a final decision can be made
If approved, the applicant has to pay the prescribed registration fee amount to the Eastern Cape Liquor Board within 60 days from date of approval, failing which the application will automatically be cancelled.
An applicant or objector reserves the right to lodge an appeal within 30 days to
the Panel of appeal, should he/she not be satisfied with the outcome of his/her
If you are drinking alcohol
do so in moderation
Always eat before drinking alcohol and try to eat while drinking. Take time out! Stay hydrated and drink plenty of water before, during and after drinking alcohol. Pace yourself by skipping a drink and having a non-alcoholic drink between the alcoholic one.
If you’ve been drinking,
Other things you
- For women who are pregnant or planning a pregnancy or breastfeeding, not drinking is the safest option.
- Avoid drinking with partners who are prone to aggressive behaviour.
- Make sure you know who pours your drink. Don’t accept drinks from strangers.
- Avoid lifts from strangers, especially when intoxicated
Practice good judgement
and out-of-school young people. Underage drinking continues to occupy public
discourse because of the growing trend of young people indulging on alcohol.
Available studies show that young people start to experiment with alcohol at 13
years. Findings from a survey conducted by HDI youth marketeers shows that, in the average South African home, one (1) in every two (2) teenagers is an active drinker, furthermore, forty-nine percent (49%) of leaners interviewed indicated they have consumed alcohol at some stage during their school tenure.
The scourge of underage drinking in communities is anecdotally reported through various institutions such as Department of Education, Social Development, SAPS,
community-based structures, and NGOs. The above evidence provides baseline data or evidence for the facilitation of underage drinking initiatives.
ECLB also uses the Geographical Information System (GIS) that maps the
distribution of liquor outlets in the Eastern Cape and also illustrates areas with the
highest concentration of liquor outlets, which are targeted for intervention as they
are more prone to abuse due to easy access to alcohol. In some instances, ECLB
receives requests from stakeholders to conduct underage drinking initiatives.
WHAT YOU NEED TO KNOW
ABOUT UNDERAGE DRINKING
FOETAL ALCOHOL SYNDROME
Foetal Alcohol Syndrome (FAS) is a condition in a child that results from alcohol exposure during mother’s pregnancy. The World Health Organisation reports that FAS continues to be the largest cause of mental retardation, which may lead to crime, HIV/AIDS and substance Abuse. Furthermore, this social disorder may cause many social problems that may adversely impact government’s development efforts, particularly its social support system.
A recent study that ECLB commissioned shows that some of the contributing factors to the escalation of the FAS is the embedded drinking culture, the mushrooming of illegal liquor outlets, the lack of partner support, etc. Furthermore, the research also indicated that the interviewed participants had little to no awareness about the impact of the FAS as a result participants reported that they did not know the severity of drinking during pregnancy. Lastly, the study shows that lack of support from their partners and stress has an added impact to their drinking patterns during pregnancies.
It is against the above background that the ECLB remains steadfast in establishing relations with relevant structures and enforcing compliance to address the plight of FAS and continuously roll out interventions to educate and raise awareness in order to sensitise women of the Eastern Cape and the greater public about the detriments of FAS